45 customer service English-speaking jobs in Linz

and technical system documentation, troubleshooting guides, and self-service resources for internal ... efficient ticket distribution and automated responses Update and maintain help center themes, improve self-service ... Your territory As part of our Customer Happiness team, you will: Help create a tools strategy for our ... Customer Relationship Management tooling (Zendesk) Configure and maintain omnichannel routing and AI ... flows to reduce overall ticket volume while boosting customer satisfaction Develop and maintain procedural

industry's largest Service portfolio. ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the ... Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.

Your role at Dynatrace As a Customer Solution Engineer Intern, you will join our Global Customer Support

Preparation of technical solutions, highlighting customer benefits. ... Service Engineer (f/m/*) WHAT ARE MY RESPONSIBILITIES? ... On a personal level you convince us with: Ability to build strong, trust-based relations with the customer ... Primetals Technologies is a global plant manufacturer and service partner to the metals industry and ... Active searching for business potential in small service projects (replacing, revamping, and modernization

Aufgaben Your role at Dynatrace As a Customer Solution Engineer Intern, you will join our Global Customer

Online Marketing/Customer Success Join Lingohub Build Our Online Marketing Strategy! ... We are expanding our team in Linz and looking for a Digital Marketing & Customer Success Specialist to ... - Engage with customers: Answer inquiries via chat or video, provide support, and ensure customer ... What you'll do At Lingohub, we believe in product-led growth, content marketing, and strong customer ... What were looking for - 2+ years of experience in online marketing, digital communication, or customer

Working closely with the Customer Success team is essential to provide a world-class customer experience ... Address and resolve escalated assigned customer issues or complaints, maintaining a high level of customer ... Be the owner of the assigned key customer escalations and work with stakeholders (Support, Customer Success ... Monitor assigned key customer satisfaction levels and implement strategies to improve the customer experience ... expectations, and driving customer satisfaction.

Your role at Dynatrace You will: make “quality first” architectural decisions based on performance, scalability and reliability design integrations and edge execution use-cases specify technical and non-functional requirements (e. g.

You work very closely with the Dynatrace Site Reliability Engineering and the app and service development ... You define and create reports on app and service delivery to make data-driven decisions, monitor progress

Partners Business: Develop products, integrations, and self-service support for our largest partners ... Those include, but are not limited to: Value Discovery: Provide a frictionless, self-service discovery ... Identify pain points and opportunities for additional customer and business value. ... We are dedicated to digitally enabling the customer purchase journey, catering to both existing and future ... capability, comprised of engineering teams and product managers, will work on diverse initiatives across the customer

Must be customer service oriented and believe in teamwork, collaboration, adaptability & initiative. ... Engage with customer support as a customer advocate to ensure speedy resolution of customer issues. ... Help communicate, escalate and advocate on behalf of the customer. ... Engage with Product management as the customer advocate on product roadmap discussions. ... Function as a frontline technical resource for “best practice” and informal customer questions.

CMDB/ITSM Technologies/platforms such as Service Now and BMC Must be customer service oriented and believe ... Engage with customer support as a customer advocate to ensure speedy resolution of customer issues Engage ... Help communicate, escalate and advocate on behalf of the customer. ... with Product management as the customer advocate on product roadmap discussions. ... Function as a frontline technical resource for "best practice" and informal customer questions

Primetals Technologies is a global plant manufacturer and service partner to the metals industry and ... and other involved stakeholders (e.g. customer consultants, consortium partners, approval agencies, ... technical standards, technical interfaces, safety planning) Supporting in technical clarifications with customer

Primetals Technologies is a global plant manufacturer and service partner to the metals industry and ... to steadily work with and elaborate results from laws and standards in an international business In-service

requirements and inquiry specifications Organization and implementation of customer visits, technical ... development working in a multinational team Development of technical solutions and plant concepts tailored to customer

Our Agents enable customer applications to run faster, reliably and securely. ... critical customer applications in various programming languages and platforms. ... Our OneAgent software is actively deployed across millions of customer environments today, monitoring

At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences

Our Agents enable customer applications to run faster, reliably and securely. ... critical customer applications in various programming languages and platforms. ... Our OneAgent software is actively deployed across millions of customer environments today, monitoring

and plant concepts tailored to client specifications and inquiry requirements Organize and conduct customer

You enjoy ongoing customer contact and giving presentations and workshops. ... You are able to implement more complex customer requirements directly using low-code developments in ... You collect feedback from your customer workshops and derive improvements for product and training materials