Design high-quality user experiences for AI-powered remote support features. Collaborate with cross-functional teams to understand technical capabilities, user needs, and business goals. Present and communicate design work, incorporating feedback to strengthen solutions.
Design, implement, and maintain automated test suites for AI/ML systems, integrating testing workflows into CI/CD pipelines. Apply machine learning and statistical knowledge to validate model performance and assess dataset quality. Collaborate with cross-functional teams to ensure testability in model design and drive continuous improvement in AI-related QA processes.